Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and our refund requirements are met, you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
PLEASE NOTE: T-Shirts, Tank Tops, Hoodies and Flags are MADE-TO-ORDER. Unless they are defected, not as described or damaged, we cannot offer refunds or replace items for wrong sizing or if you change your mind once your order has been placed.
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: PO BOX 3300, Midland, Western Australia 6056. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
If you have any questions about this Policy, please contact us.
This document was last updated on March 6, 2017